Band Limited Warranty
LIMITED PRODUCT WARRANTY
THIS LIMITED PRODUCT WARRANTY PROVIDES YOU WITH THE SPECIFIC RIGHTS. IN
YOUR STATE, COUNTRY, OR JURISDICTION YOU MAY HAVE OTHER RIGHTS NOT
SPECIFIED IN THIS WARRANTY. OTHER THAN AS PERMITTED BY LAW, WE DO NOT
EXCLUDE, LIMIT OR SUSPEND ADDITIONAL LEGAL RIGHTS YOU MAY HAVE. FOR A
FULL UNDERSTANDING OF YOUR RIGHTS PLEASE CONSULT THE LAWS OF YOUR
STATE, COUNTRY, OR JURISDICTION.
THIS LIMITED PRODUCT WARRANTY PROVIDES YOU WITH THE SPECIFIC RIGHTS. IN
YOUR STATE, COUNTRY, OR JURISDICTION YOU MAY HAVE OTHER RIGHTS NOT
SPECIFIED IN THIS WARRANTY. OTHER THAN AS PERMITTED BY LAW, WE DO NOT
EXCLUDE, LIMIT OR SUSPEND ADDITIONAL LEGAL RIGHTS YOU MAY HAVE. FOR A
FULL UNDERSTANDING OF YOUR RIGHTS PLEASE CONSULT THE LAWS OF YOUR
STATE, COUNTRY, OR JURISDICTION.
1. WHAT IS COVERED BY THIS LIMITED PRODUCT WARRANTY?
BetterMe Limited (“BetterMe” or “we”) warrants new BetterMe Bands (the “Product”) available
for purchase through BetterMe’s web store or its applications (the “Store”) against defects in
materials and workmanship under normal use in accordance with the User Guide for the period
indicated in the section “HOW LONG IS THE LIMITED WARRANTY PERIOD?” below (the
“Limited Warranty”).
2. WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
This Limited Warranty does not cover:
• normal wear, tear, and aging (including, discoloration or stretching);
• cosmetic damage (including, scratches or dents);
• damages or defects caused by accident (including, fire, flood, earthquake, etc.), misuse,
abuse, alteration, modification, unusual stress, improper or unauthorized repair,
installation, wiring, or storage, use with unsuitable devices, software, and services, or by
other external causes;
• consumables and accessories (including, batteries, bracelets, or cables); and
• any use of the Product (1) in a way that is not permitted or intended by BetterMe, (2) in
violation of BetterMe’s instructions related to the Product’s usage, or (3) with improper
power supply or voltage.
The Limited Warranty applies only to the original purchaser of the Product that was bought
through the Store. It can not be assigned or transferred to any subsequent purchaser.
BetterMe does not warrant that the operation of the Product will be error-free or uninterrupted.
3. HOW LONG IS THE LIMITED WARRANTY PERIOD?
The Limited Warranty is valid for 1 (one) year from the Product’s delivery date. An exception is
applicable if you reside in the European Economic Area (the “EEA”) and bought the Product in
the EEA – in such a case the warranty period is 2 (two) years from the delivery date (the
“Limited Warranty Period”).
4. HOW TO OBTAIN THE LIMITED WARRANTY SERVICE?
If you decide to use the Limited Warranty, please contact our support team via
band@betterme.world for further instructions indicating the following details: name, order
number, and a short description of your issue with the Product. We may require to furnish proof
of purchase details and/or to comply with other requirements before proceeding with the
warranty service.
band@betterme.world for further instructions indicating the following details: name, order
number, and a short description of your issue with the Product. We may require to furnish proof
of purchase details and/or to comply with other requirements before proceeding with the
warranty service.
5. WHAT WILL BETTERME DO IF YOU REQUESTED THE LIMITED WARRANTY SERVICE?
If during the Limited Warranty Period, you submit a claim for warranty in accordance with this
Limited Warranty, and we decide that your Product is covered by the Limited Warranty, we will,
at our discretion and to the extent permitted by law, either (1) repair the Product at no charge, or
(2) replace the Product with a new one for free. In case the repair and replacement of the
Product are impossible for whatever reason at the time of your claim consideration, we will
provide you with a refund of the Product’s purchase price.
The repair and replacement of the Product may lead to alteration or loss of the data stored in
the Product. It is your responsibility to backup any data you have stored in the Product, as well
as its further recovery, and BetterMe shall not be liable for any damage or loss associated with
its alteration or loss.
Limited Warranty, and we decide that your Product is covered by the Limited Warranty, we will,
at our discretion and to the extent permitted by law, either (1) repair the Product at no charge, or
(2) replace the Product with a new one for free. In case the repair and replacement of the
Product are impossible for whatever reason at the time of your claim consideration, we will
provide you with a refund of the Product’s purchase price.
The repair and replacement of the Product may lead to alteration or loss of the data stored in
the Product. It is your responsibility to backup any data you have stored in the Product, as well
as its further recovery, and BetterMe shall not be liable for any damage or loss associated with
its alteration or loss.
6. IMPLIED WARRANTIES
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED
WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE
DURATION OF THIS LIMITED WARRANTY. Some countries, states, and jurisdictions do not
allow limitations on the duration of the implied warranties, so they may not apply to you.
7. LIMITATION OF DAMAGES
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL
BETTERME (AND OUR AFFILIATES) BE LIABLE FOR ANY LOST PROFIT OR ANY
CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR INDIRECT DAMAGES
RESULTING FROM ANY BREACH OF THE LIMITED WARRANTY OR IMPLIED WARRANTY.
Some countries, states, and jurisdictions do not allow the exclusion or limitation of the indicated
damages, so they may not apply to you.
